Have a question or a problem? Our resources page is organized to help you find a list of contacts, numbers, and links to help with everyday issues.
Select a category from below for more information:
| Living in Toronto | | City Hall | | Business | | Local Utilities & School Boards | | Government Links |
Living in Toronto ^ top
311
311 is a new hotline for the City of Toronto, where you can obtain information about all city services.
To reach 311 staff, dial 311 within the City of Toronto. Dial 416-392-CITY (4289) from outside the city. TTY: 416-338-0TTY (0889). Email: 311@toronto.ca or visit www.toronto.ca/311.
311 staff can answer questions and/or issue Service Requests for the following:
- Watermain breaks.
- Road emergencies, including fallen traffic signs and malfunctioning traffic signals.
- Missed Garbage, Recycling, Green Bin or Yard Waste pickup.
- Overflowing litter bins or litter on streets.
- Parks and Recreation program registration.
Basement Flooding Protection Subsidy Program
- 416-395-6376
- basementflooding@toronto.ca
- www.toronto.ca/water/sewers
Toronto Animal Services
- General Inquiry: 416-338-PAWS (7297)
- www.toronto.ca/animal_services/index.htm
Toronto Public Health
- General Inquiry: 416-338-7600
- 416-690-2142 (after hours)
- publichealth@toronto.ca
- www.toronto.ca/health/index.htm
Utility Bill (Water and Solid Waste) Billing Inquiries
- Billing: 416-338-4829
- www.toronto.ca/utilitybill/
Building Permits & Approvals
- General Inquiry: 416-395-7000
- Building Permit information. Click Here.
- Find out if your your contractor is licenced with the City. Click Here.
- www.toronto.ca/building/index.htm
Parking Tags Operations-North District
- 416-397-TAGS(8247)
- North York Civic Centre, 5100 Yonge Street, Lower Level
- Parking Ticket payments online: Click Here
Toronto Employment and Social Services
- Client Services: 416-392-2956
- Find your local office by postal code. Click Here.
- www.toronto.ca/socialservices/index.htm
Municipal Licensing and Standards (By-Law):
- General Inquiry, North York District: 416 395-7011
- Track the status of your by-law complaint. Click Here.
- Apartment Standards website. Click Here.
- City of Toronto Municipal Code www.toronto.ca/legdocs/municode/
TTC
- General Inquiry: 416-393-INFO(4636)
- www.ttc.ca
Toronto Maps
Planning Department
- General Inquiry: 416-395-7000
- www.toronto.ca/planning/north_york.htm
Parks Forestry and Recreation
- General Inquiry: 416-392-1111
- Permits: 416-392-8188
- www.toronto.ca/parks/index.htm
Registry Services (Marriage Licensing)
- General Inquiry: 416-392-7036
- www.toronto.ca/marriage/index.htm
Seniors Resources (Four Seasons Connections)
- Four Seasons Connections provides a wide range of services for seniors, including indoor and outdoor home maintenance, and emergency services.
- Services are fee based. Residents must register by calling 416-447-5074.
- www.betterlivinghealth.org
Seniors Resources (North York Seniors Centre)
- The North York Seniors Centre offers in-home services, including homemaking and respite care, exericse and social activities, transportation services, and caregivers assistance.
- For more information on these programs, call 416-733-4111.
- www.nyseniors.org
Toronto Arts, Heritage and Culture
Toronto Environment Office
City Hall ^ top
Council and Committee Agendas and Minutes
City Clerks Office
- General Inquiry: 416-392-8016
- www.toronto.ca/city_clerk/
Search Toronto Documents
Meeting Monitor
- Monitor the status of agenda items during Committee, Community Council, and City Council meetings.
- http://app.toronto.ca/tmmismonitor/index.do
City of Toronto Bylaws
Business ^ top
City of Toronto Business Resources
- Information on shopping by-law, business permits and licences.
- www.toronto.ca/business_resources/
Enterprise Toronto
- Resources for entrepreneurs and small businesses.
- North York Office: 5100 Yonge Street, Main Floor
- North York Office: 416-395-7434
- www.enterprisetoronto.com
Local Utilities ^ top
Bell Canada
- Customer Service: 310-BELL(2355)
- Service or Repairs: 611
Rogers Cable
- 1-888-Rogers (1-888-764-3771)
Toronto Hydro
- Power Outage or Hydro Emergency: 416-542-8000
- Customer Service: 416-542-8000
- http://www.torontohydro.com
Enbridge Gas
- Emergency Service: 1–866–763–5427
- Customer Service: 1–877–362–7434
- Website
School Boards
Toronto Catholic District School Board
- Admissions: 416-222-8282 x 5320
- General Inquiry: 416-222-8282 x 5314.
- www.tcdsb.org
Toronto District School Board
- General Inquiry: 416-397-3000
- www.tdsb.on.ca
Government Links ^ top
City of Toronto
- General Inquiries about city services: 311
- www.toronto.ca
Province of Ontario
- General Inquiry: 416-326-1234
- Find your Member of Provincial Parliament (click here).
- www.ontario.ca
Government of Canada
- General Inquiry: 1-800-O-CANADA (622-6232)
- Find your Member of Parliament (click here).
- www.canada.gc.ca
Ontario Municipal Board
- General Inquiry: 416-326-6800
- www.omb.gov.on.ca
Ontario Human Rights Commission
