Have a question or a problem? Our resources page is organized to help you find a list of contacts, numbers, and links to help with everyday issues.
Select a category from below for more information:
| Living in Toronto | | City Hall | | Business | | Local Utilities & School Boards | | Government Links |
Living in Toronto ^ top
311
At the 311 hotline, you can obtain information about all city services.
Within the City of Toronto, just dial 311. Outside the city, dial 416-392-CITY (4289). TTY: 416-338-0TTY (0889). Email: 311@toronto.ca or visit www.toronto.ca/311. The 311 staff can answer questions and/or issue Service Requests for the following:
Watermain breaks.
Road emergencies, including fallen traffic signs and malfunctioning traffic signals.
Missed Garbage, Recycling, Green Bin or Yard Waste pickup.
Overflowing litter bins or litter on streets.
Parks and Recreation program registration.
Basement Flooding Protection Subsidy Program
416-395-6376
basementflooding@toronto.ca
www.toronto.ca/water/sewers
Toronto Animal Services
General Inquiry: 416-338-PAWS (7297)
www.toronto.ca/animal_services/index.htm
Toronto Public Health
General Inquiry: 416-338-7600
After Hours: 416-690-2142
publichealth@toronto.ca
www.toronto.ca/health/index.htm
Utility Bill (Water and Solid Waste) Billing Inquiries
Billing: 416-338-4829
http://www.toronto.ca/utilitybill
Building Permits & Approvals
General Inquiry: 416-395-7000
Building Permit information. Click Here.
Find out if your your contractor is licenced with the City. Click Here.
www.toronto.ca/building/index.htm
Parking Tags Operations-North District
416-397-TAGS(8247)
North York Civic Centre, 5100 Yonge Street, Lower Level
Parking Ticket payments online: Click Here
Toronto Employment and Social Services
Client Services: 416-392-2956
Find your local office by postal code. Click Here.
www.toronto.ca/socialservices/index.htm
Municipal Licensing and Standards (By-Law):
General Inquiry, North York District: 416 395-7011
Track the status of your by-law complaint here.
Apartment Standards website.
City of Toronto Municipal Code
TTC
General Inquiry: 416-393-INFO(4636)
www.ttc.ca
Toronto Maps
www.toronto.ca/torontomaps/index.htm
Planning Department
General Inquiry: 416-395-7000
http://www.toronto.ca/planning/north_york.htm
Registry Services (Marriage Licensing)
General Inquiry: 416-392-7036
www.toronto.ca/marriage/index.htm
Seniors Resources (Four Seasons Connections)
Four Seasons Connections provides a wide range of services for seniors, including indoor and outdoor home maintenance, and emergency services.
Services are fee based. Residents must register by calling 416-447-5074.
www.betterlivinghealth.org
Seniors Resources (North York Seniors Centre)
The North York Seniors Centre offers in-home services, including homemaking and respite care, exericse and social activities, transportation services, and caregivers assistance.
For more information on these programs, call 416-733-4111.
www.nyseniors.org
Toronto Arts, Heritage and Culture
www.toronto.ca/culture/index.htm
Toronto Environment Office
www.toronto.ca/teo/index.htm
City Hall^ top
Council and Committee Agendas and Minutes
www.toronto.ca/legdocs/agendas.htm
City Clerks Office
General Inquiry: 416-392-8016
www.toronto.ca/city_clerk/
Search Toronto Documents
Click Here
Meeting Monitor
Monitor the status of agenda items during Committee, Community Council, and City Council meetings.
http://app.toronto.ca/tmmismonitor/index.do
City of Toronto Bylaws
www.toronto.ca/legdocs/bylaws/index.htm
Business^ top
City of Toronto Business Resources
Information on shopping by-law, business permits and licences.
www.toronto.ca/business_resources/
Enterprise Toronto
Resources for entrepreneurs and small businesses.
North York Office: 5100 Yonge Street, Main Floor
North York Office: 416-395-7434
http://www.enterprisetoronto.com/
Local Utilities^ top
Bell Canada
Customer Service: 310-BELL(2355)
Service or Repairs: 611
Rogers Cable
1-888-Rogers (1-888-764-3771)
Toronto Hydro
Power Outage or Hydro Emergency: 416-542-8000
Customer Service: 416-542-8000
http://www.torontohydro.com/
Enbridge Gas
Emergency Service: 1–866–763–5427
Customer Service: 1–877–362–7434
Website
School Boards^ top
Toronto Catholic District School Board
Admissions: 416-222-8282 x 5320
General Inquiry: 416-222-8282 x 5314.
www.tcdsb.org
Toronto District School Board
General Inquiry: 416-397-3000
www.tdsb.on.ca
Government Links ^ top
City of Toronto
General Inquiries about city services: 311
http://www.toronto.ca
Province of Ontario
General Inquiry: 416-326-1234
Find your Member of Provincial Parliament (click here).
www.ontario.ca
Government of Canada
General Inquiry: 1-800-O-CANADA (622-6232)
Find your Member of Parliament (click here).
http://www.canada.gc.ca/
Ontario Municipal Board
General Inquiry: 416-326-6800
http://www.omb.gov.on.ca/
Ontario Human Rights Commission
http://www.ohrc.on.ca








