Have a question or a problem? Our resources page is organized to help you find a list of contacts, numbers, and links to help with everyday issues.

Select a category from below for more information:

Living in Toronto ^ top

311
At the 311 hotline, you can obtain information about all city services.
Within the City of Toronto, just dial 311. Outside the city, dial 416-392-CITY (4289). TTY: 416-338-0TTY (0889). Email: 311@toronto.ca or visit www.toronto.ca/311. The 311 staff can answer questions and/or issue Service Requests for the following:
         Watermain breaks.
         Road emergencies, including fallen traffic signs and malfunctioning traffic signals.
         Missed Garbage, Recycling, Green Bin or Yard Waste pickup.
         Overflowing litter bins or litter on streets.
         Parks and Recreation program registration.

Basement Flooding Protection Subsidy Program
         416-395-6376
         basementflooding@toronto.ca
         www.toronto.ca/water/sewers

Toronto Animal Services
         General Inquiry: 416-338-PAWS (7297)
         www.toronto.ca/animal_services/index.htm

Toronto Public Health
         General Inquiry: 416-338-7600
         After Hours: 416-690-2142
         publichealth@toronto.ca
         www.toronto.ca/health/index.htm

Utility Bill (Water and Solid Waste) Billing Inquiries
         Billing: 416-338-4829
         http://www.toronto.ca/utilitybill

Building Permits & Approvals
         General Inquiry: 416-395-7000
         Building Permit information. Click Here.
         Find out if your your contractor is licenced with the City. Click Here.
         www.toronto.ca/building/index.htm

Parking Tags Operations-North District
        416-397-TAGS(8247)
         North York Civic Centre, 5100 Yonge Street, Lower Level
         Parking Ticket payments online: Click Here

Toronto Employment and Social Services
         Client Services: 416-392-2956
         Find your local office by postal code. Click Here.
         www.toronto.ca/socialservices/index.htm

Municipal Licensing and Standards (By-Law):
         General Inquiry, North York District: 416 395-7011
         Track the status of your by-law complaint here. 
         Apartment Standards website.
         City of Toronto Municipal Code

TTC
         General Inquiry: 416-393-INFO(4636)
         www.ttc.ca

Toronto Maps
         www.toronto.ca/torontomaps/index.htm

Planning Department
         General Inquiry: 416-395-7000
         http://www.toronto.ca/planning/north_york.htm

Registry Services (Marriage Licensing)
         General Inquiry: 416-392-7036
         www.toronto.ca/marriage/index.htm

Seniors Resources (Four Seasons Connections)
        Four Seasons Connections provides a wide range of services for seniors, including indoor and outdoor home maintenance, and emergency services.
         Services are fee based. Residents must register by calling 416-447-5074.
         www.betterlivinghealth.org

Seniors Resources (North York Seniors Centre)
         The North York Seniors Centre offers in-home services, including homemaking and respite care, exericse and social activities, transportation services, and caregivers assistance.
         For more information on these programs, call 416-733-4111.
         www.nyseniors.org

Toronto Arts, Heritage and Culture
         www.toronto.ca/culture/index.htm

Toronto Environment Office
         www.toronto.ca/teo/index.htm

City Hall^ top

Council and Committee Agendas and Minutes
         www.toronto.ca/legdocs/agendas.htm

City Clerks Office
         General Inquiry: 416-392-8016
         www.toronto.ca/city_clerk/  

Search Toronto Documents
         Click Here

Meeting Monitor
         Monitor the status of agenda items during Committee, Community Council, and City Council meetings.
         http://app.toronto.ca/tmmismonitor/index.do

City of Toronto Bylaws
         www.toronto.ca/legdocs/bylaws/index.htm

Business^ top

City of Toronto Business Resources 
         Information on shopping by-law, business permits and licences.
         www.toronto.ca/business_resources/

Enterprise Toronto
         Resources for entrepreneurs and small businesses.
         North York Office: 5100 Yonge Street, Main Floor
         North York Office: 416-395-7434
         http://www.enterprisetoronto.com/

Local Utilities^ top

Bell Canada
         Customer Service: 310-BELL(2355)
         Service or Repairs: 611

Rogers Cable
         1-888-Rogers (1-888-764-3771)

Toronto Hydro 
         Power Outage or Hydro Emergency: 416-542-8000
         Customer Service: 416-542-8000
         http://www.torontohydro.com/

Enbridge Gas 
         Emergency Service: 1–866–763–5427
         Customer Service: 1–877–362–7434
         Website

School Boards^ top

Toronto Catholic District School Board
         Admissions: 416-222-8282 x 5320
         General Inquiry: 416-222-8282 x 5314.
         www.tcdsb.org

Toronto District School Board
         General Inquiry: 416-397-3000
         www.tdsb.on.ca

Government Links ^ top

City of Toronto
         General Inquiries about city services: 311
         http://www.toronto.ca

Province of Ontario
         General Inquiry: 416-326-1234
         Find your Member of Provincial Parliament (click here).
         www.ontario.ca

Government of Canada
         General Inquiry: 1-800-O-CANADA (622-6232)
         Find your Member of Parliament (click here).
         http://www.canada.gc.ca/

Ontario Municipal Board
         General Inquiry: 416-326-6800
         http://www.omb.gov.on.ca/

Ontario Human Rights Commission
         http://www.ohrc.on.ca