City Offices, Holiday Hours & Renovations

The City has delayed plans to fully re-open City Hall and civic buildings such as the North York Civic Centre (5100 Yonge Street). Counter services at City Hall and Civic Centres will remain open as they have been since August. Office staff, including most Council staff, will continue to work remotely for the time being, in keeping with advice from Ontario's Chief Medical Officer of Health issued last Friday.


John's office will continue to function with direct access to e-mail, checking phone messages and returning calls throughout the workday. Residents should note that several members of our team will be taking holidays over the coming weeks, and response times may be slower than normal. Any urgent service issues can be reported to 311 on a 24/7 basis.


Renovations at the North York Civic Centre will continue until April to create a new home for a Toronto Employment and Social Services (TESS) office in our community. This office will make it easier to find a job or skills training needed to find work, to access financial benefits available through Ontario Works, or to connect with health, housing, childcare or other social services.