Stay Cool at North York Civic Centre

With the arrival of warmer temperatures and with a Heat Warning called by Environment and Climate Change Canada for June 9 and 10, the City of Toronto is opening 14 Emergency Cooling Centres to help residents who do not have access to a cool space and cannot keep cool in their home or outdoors.

In Willowdale, the North York Civic Centre (5100 Yonge St.) has been designated as an Emergency Cooling Centre. All the centres will operate during Heat Warnings only, from 11 AM to 7 PM., except Metro Hall, which will run 24 hours during Heat Warnings.

Environment and Climate Change Canada issues a Heat Warning when it forecasts two or more consecutive days with daytime maximum temperatures of 31°C or warmer, together with minimum nighttime temperatures of 20°C or warmer, or when there is a forecast of two or more consecutive days with humidex values expected to reach 40 or higher.

An interactive map is available to help those who need to locate an Emergency Cooling Centre near them can be found here.

Tips for keeping cool during extreme heat

Actions you can take to beat the heat, keep cool and stay safe include:

  1. Stay hydrated. Drink a lot of water even before you feel thirsty.

  2. Check on others. Call, text or video chat with family, friends and neighbours (especially older adults living alone) to make sure they’re staying hydrated and keeping cool.

  3. Take cool showers or baths or use cool, wet towels to cool down.

  4. Use a fan near an open window to bring in cooler air from outside.

  5. Avoid the sun. Stay in the shade or use an umbrella.

  6. Dress for the weather. Wear loose, light-coloured, breathable clothing and, if outdoors, wear a wide-brimmed hat.

  7. Block the sun. Keep blinds or curtains closed during the day.

  8. Protect people and pets. Never leave a person or pet inside a parked car.

  9. Avoid using the oven or stove; they make your space hotter.

  10. Consult with your doctor or pharmacist on medications that increase your risk to heat.

  11. In an emergency, always call 911. Call 911 if you have or someone you are with has a high body temperature, is confused, is unconscious, or has fainted.

More tips to protect yourself from the heat are available at When a Heat Warning is declared, those who need assistance or have heat-related inquiries can call 311.