Tips for Preventing COVID-19 Fraud

The COVID-19 pandemic has financially impacted millions of Canadians. Below are some resources and tips to make sure you and your loved ones don’t get taken advantage of during this crisis.

The Canadian Anti-Fraud Centre

The Canadian Anti-Fraud Centre collects information on fraud and identity theft. They provide information on past and current scams affecting Canadians. If you have been a victim of fraud, please contact Toronto Police’s non-emergency telephone number [416-808-2222].

Additionally, file your report online through the Centre’s Fraud Reporting System The Centre will do its best to respond. Learn more about protecting yourself against COVID-19 fraud here.

Toronto Public Health

Toronto’s Medical Officer of Health Eileen de Villa says fraudsters posing as Toronto Public Health officials have been calling residents for their banking and social insurance information. De Villa says Torontonians should not share any personal or financial information with these callers and should immediately report them to Toronto police. Toronto Public Health only contacts a resident to do a follow-up on COVID-19 or other communicable diseases. If you have a question about a public health call, please contact the Toronto Public Health hotline, at 416-338-7600.

Toronto Police

The Toronto Police Service has noted an increase in several online scams related to COVID-19. These include:

  1. Text messages requesting banking information for:

  2. Processing government payments for Emergency Benefits or Canada Revenue Agency

  3. Fines for leaving the house too many times in a day,

  4. Immediate payment with threats of cancelled services (like streaming sites)

  5. Emails with fraudulent/corrupt links on topics such as:

  6. “delivery details” for those most likely to be using delivery services

  7. “special offers” for COVID-related products/services

  8. Websites claiming:

  • Sales of COVID-related products and services, such as testing kits, cleaning products or remedies

  • Information from “health officials”, requesting information and/or links to other sites

Learn how to protect yourself from COVID-19 fraud by going to

Photo by Adrianna Calvo from Pexels